Popular Questions
Frequently Asked Questions
How does laser hair removal work?
The laser emits a concentrated beam of light that is absorbed by the pigment (melanin) in the hair follicle. This light energy is converted to heat, which damages the follicle and inhibits future hair growth.
Does the treatment hurt?
Most clients describe the sensation as feeling like a warm pinprick or a small rubber band snapping against the skin. Discomfort is brief, and modern equipment often uses built-in cooling systems to minimize any sting.
How long does a session take?
The duration depends entirely on the size of the area being treated. Small areas like the upper lip can take just a few minutes, while large areas like full legs or a full back can take 60 minutes or more.
What areas of the body can be treated?
Almost any area of the body can be safely treated, including the legs, arms, bikini area, underarms, back, and face (excluding the immediate eye area).
What travel vaccinations do I need for my destination?
The vaccinations you need depend on your travel destination, planned activities, and personal health. Our doctors provide tailored recommendations based on official travel health guidelines to ensure you’re fully protected.
How far in advance should I get my travel vaccinations?
It’s best to get vaccinated at least 4–6 weeks before travel to allow immunity to develop. However, we offer same-day appointments for last-minute travellers.
Do you provide official travel health certificates?
Yes, we issue official travel health certificates for vaccinations like MenACWY, Yellow Fever, and Polio, ensuring smooth visa applications and border entry.
How much do travel vaccinations cost?
Our pricing is competitive and transparent. Costs vary depending on the vaccine, and we’ll provide a full breakdown during your consultation.
Do I need travel vaccinations if I have health insurance?
Many health insurance providers require proof of vaccinations for policy coverage in certain regions. Getting vaccinated can help you avoid uninsured medical expenses and travel insurance claim denials.
Can I get vaccinated on the same day as my appointment?
Yes, we offer same-day travel vaccinations, so you can get your required immunisations without delays.
Why should I see a Private GP?
Private GPs are independent GPs who operate outside of the construct of the National Health Service. As such their services are chargeable. They are often not bound by the same time pressures as their NHS counterparts, allowing for more relaxed and engaging consultations. The benefits of seeing a Private GP at MHF include shorter waiting times for appointments, longer consultation times and the convenience of scheduling appointments at your preferred time.
How do I schedule an appointment with a Private GP at MHF?
Scheduling an appointment with a Private GP at MHF is simple. You can book an appointment online through our website, email us or call our dedicated telephone line to speak with a member of our team.
Are private GP services expensive?
Our GP consultation is inexpensive and offers great value for money. Due to many of our services being in house, we can keep cost down such as our blood test and imaging services.
Can I see the same Private GP for all my appointments?
Yes, at MHF, we strive to provide continuity of care by assigning you a dedicated Private GP who will oversee your healthcare needs and provide consistent medical guidance and support. Where we cannot accommodate your request for the same clinician, we will always offer to book you on another date when your named clinician may be available.
Are Private GP services covered by insurance?
Private GP services may be covered by certain health insurance plans. We recommend checking with your insurance provider to determine coverage eligibility and any out-of-pocket expenses.
Can I retain my NHS GP registration while using MHF's services?
Yes, you can retain your NHS GP registration while utilising MHF’s services. With your consent, we will keep your NHS GP updated on the care provided by MHF, ensuring seamless coordination of your healthcare across providers.
How do I know if medical weight loss is right for me?
Medical weight loss is ideal for individuals who struggle to lose weight through diet and exercise alone. If you have a BMI over 30 (or over 27 with weight-related health conditions), you may be eligible for doctor-prescribed treatments. Our free consultation will help determine the best approach for your needs.
What weight loss medications do you offer?
We offer clinically proven treatments, including Mounjaro, Ozempic, Wegovy, and Orlistat. These medications help control appetite, improve metabolism, and support sustainable weight loss. Our doctors will assess your medical history and recommend the most suitable option for you.
Will I need to change my diet and exercise habits?
Yes, for the best results, medication should be combined with healthy eating and regular physical activity. Our team provides tailored nutrition and exercise guidance to help you build long-term habits that support your weight loss journey.
Are weight loss treatments safe?
Yes, all medications we offer are approved for use in the UK and prescribed by experienced doctors. You’ll receive ongoing monitoring to ensure safety and minimise side effects, making your weight loss journey both effective and medically supervised.
How soon will I see results?
Results vary depending on the treatment and your lifestyle, but many patients start noticing changes within a few weeks. Sustainable weight loss typically happens at a safe rate of 1-2 pounds per week, ensuring long-term success.
Why do I need a consultation, and what happens during it?
A consultation is essential to ensure that weight loss treatment is safe and suitable for you. During your consultation, a doctor will review your medical history, discuss your weight loss goals, and assess whether medication or other treatments are appropriate. You’ll receive personalised advice and a tailored plan to help you achieve sustainable results. Consultations can be done in-person or online for your convenience.
What wellness checks do you offer?
We offer a range of full body health check-up packages for both men and women, including executive and comprehensive wellness packages.
What is included in the wellness checks?
Our wellness checks include Blood & Immune System Health, Organ Function Tests (Liver, Kidney, Thyroid), Diabetes & Cholesterol Check, Cancer Screening & Infection Detection, Heart, Lung & Abdominal Assessments, lifestyle advice, and predictive AI for early issue detection and prevention.
How can I book a wellness check?
You can book a wellness check by contacting our clinic directly via phone or email. Our staff will assist you in scheduling your appointment at your convenience.
Are the wellness checks suitable for all ages?
Yes, our health packages are designed to cater to individuals of all ages, from young adults to seniors. Each package is customised to address specific health concerns at different life stages.
Can I choose specific tests for my wellness check?
Yes, you can customise your health package by selecting specific tests based on your health goals and concerns. Our GPs will guide you in choosing the most appropriate tests for your needs.
How soon will I receive my test results?
Test results are typically available the same day, depending on the specific tests conducted. Our team will promptly communicate your results to you and provide any necessary follow-up recommendations or treatments.
How are blood tests performed?
Blood tests are typically performed by our experienced phlebotomists who will draw a small sample of blood from your arm using a sterile needle. The process is quick and relatively painless.
Do I need to fast before getting blood tests?
Some blood tests may require fasting for accurate results, while others do not. Our staff will provide you with specific instructions based on the tests you are scheduled to undergo.
How long does it take to receive blood test results?
Blood test results are usually available the same day, depending on the complexity of the tests. Our team will notify you as soon as the results are ready and discuss them with you in detail.
Can I request additional blood tests beyond the standard ones?
Yes, you can request additional blood tests based on your specific health concerns or requirements. Our healthcare professionals will assess your needs and recommend appropriate tests accordingly.
Are the blood tests covered by insurance?
The coverage of blood tests by insurance may vary depending on your insurance provider and policy. We recommend checking with your insurance company to determine your coverage for blood tests at our facility.
What does the BHIS service for international students cover?
The service provides comprehensive healthcare coverage, including GP consultations, health education, routine check-ups, diagnostic tests, administrative support, and additional services like counselling sessions and access to specialists.
Are there any age restrictions for international students to enrol in the BHIS service?
Currently, BHIS is only available from primary school to post-grad students
How do parents or guardians enrol their children in the BHIS service?
Parents or guardians can enrol their children in the BHIS service by contacting MHF directly through phone or email. Our team will guide you through the enrollment process and answer any questions you may have.
Are there any additional costs or fees associated with the BHIS service for international students?
The BHIS service operates on a subscription-based model with an annual fee per child. There may be additional costs for certain services or treatments not covered under the standard BHIS package, but these will be communicated clearly to parents or guardians before any charges are incurred.
Can I receive assistance with healthcare concerns outside regular business hours?
Yes, the Medical Concierge service provides 24/7 support, ensuring assistance is available whenever you need it.
How do I get my test results?
X-rays, blood and other investigation results will be given to you in writing or by telephone within a few days. If the tests are urgent, they will be telephoned through as soon as possible, and often the same day. If you have not heard for any reason, please ring the receptionist who will ask the relevant doctor to call you.
How do I access the Medical Concierge service?
Accessing the Medical Concierge service is easy. Simply call our dedicated telephone line, and our team will assist you with scheduling appointments, obtaining specialist referrals, and addressing any healthcare concerns you may have.
